Urgent Care

The Hastings Health Centre’s Urgent Care service is your one stop ‘walk in’ medical and health care service.

Urgent Care Clinic is our walk in accident and medical healthcare service. 

No appointment is needed. Urgent Care is open seven days a week from 8am to 8pm including public holidays and is available to anyone including visitors to Hawkes Bay.

Every patient is triaged by a nurse on arrival to help with assessing priority of treatment. Our department is CORNERSTONE Accredited and meets NZ Urgent Care 2015 Standards and ACC benchmarks.

A wide variety of services support Urgent Care including:

  • X-ray and ultrasound services
  • Casting Clinic – for many types of broken bones
  • Minor trauma including suturing, burns and other dressings
  • Eye examinations
  • Laboratory
  • ECG
  • Advanced treatment of infections
  • Advanced treatment of dehydration
  • Sexual health
  • Nurse led services
Jayne Garvey
Jayne Garvey
Operations Manager - Urgent Care
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Dr Jess Pollard
Dr Jess Pollard
Medical Director - Urgent Care
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Steve Harkness
Steve Harkness
Clinical Team Lead - Urgent Care

Steve is an Extended Care Paramedic and our Clinical Team Lead in Urgent Care.

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Dr Justine McIntyre
Dr Justine McIntyre
Fracture Clinic Doctor

I am from a background in Orthopaedics and trained in NZ where I completed approximately 11yrs around New Zealand as a Basic and Advanced trainee in the Orthopaedic Surgical Training Programme finishing my final year in 2018.

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Dr Karolina Rogowska
Dr Karolina Rogowska
Urgent Care Doctor

Karolina is Polish doctor who graduated from a French University in Paris. She speaks English, Polish and French. She moved to New Zealand in 2021 and joined HHC Urgent Care team in 2023.

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PA. Andie Cook
PA. Andie Cook
Urgent Care Physician Associate

Andie is ready for whatever may happen in Urgent Care following a 3 year stint in a Level 1 Trauma Centre and Emergency Department in the United States.

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Our department meets NZ Urgent Care 2015 Standards and ACC benchmarks.
Our Services
Radiology
Radiology

We use film-less imaging to deliver a fast turn around of high quality images for diagnosis.

Fracture Clinic
Fracture Clinic

The casting clinic provides timely and quality care to both enrolled and casual patients.

The Pharmacy
The Pharmacy

The Pharmacy offers a full range pharmaceutical and health services.

Open Hours

Urgent Care & Pharmacy
Every day 8am to 8pm

GP Suites & Special Services (closed on public holidays)

Monday - Friday 8am to 5pm

CALL US ON (06) 873 8999

303 St Aubyn St West, entry via Nelson St

**IN AN EMERGENCY CALL 111 FOR AN AMBULANCE**

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