The Hastings Health Centre’s Urgent Care service is your one stop ‘walk in’ medical and health care service.
Urgent Care Clinic is our walk in accident and medical healthcare service.
No appointment is needed. Urgent Care is open seven days a week from 8am to 8pm including public holidays and is available to anyone including visitors to Hawkes Bay.
Every patient is triaged by a nurse on arrival to help with assessing priority of treatment. Our department is CORNERSTONE Accredited and meets NZ Urgent Care 2015 Standards and ACC benchmarks.
A wide variety of services support Urgent Care including:
- X-ray and ultrasound services
- Casting Clinic – for many types of broken bones
- Minor trauma including suturing, burns and other dressings
- Eye examinations
- Advanced treatment of infections
- Advanced treatment of dehydration
- Sexual health
- Nurse led services
PA. Andie CookUrgent Care Physician Associate
Andie is ready for whatever may happen in Urgent Care following a 3 year stint in a Level 1 Trauma Centre and Emergency Department in the United States.read more
PA. Andie Cook
Andrea (Andie) Cook, is one of New Zealands’ few Physician Associates (also known as Physician Assistants in some countries). A physician associate is board-certified by the NCCPA (National Commission of Certified Physician Assistants of the United States) as a dependant medical practitioner. Like GPs she is trained in a similar manner to assess and treat patients of all ages. She graduated from the University of Utah Physician Assistant program in 2010. Prior to her PA training, she was a medic with the United States Air Force and Utah Air National Guard advancing to the rank of Technical Sargent. She then was granted a commission to Lieutenant in the Utah Air National Guard as a PA. She spent her first three years as a PA practicing in Family Medicine and Urgent Care, followed by another three years in Emergency Medicine at the University of Utah Hospital Level 1 Trauma Centre and Emergency Department. She also had the privilege of being a guest lecturer for the University of Utah’s PA Program on multiple topics in emergency medicine. During this time she continued serving in the Utah Air National Guard advancing to the rank of Captain before separating to move and practice here in New Zealand. Since being in New Zealand worked for two years in Te Awamutu Medical Centre’s urgent care before moving permanently to Hawkes Bay to practice at the Hastings Health Centre Urgent Care. She is proud to be serving as the secretary for The New Zealand Physician Associated Society in promoting and obtaining regulation for New Zealand PAs.
Dr. Frank WiehahnGeneral Practitioner
Frank’s medical career expands more than 20 years. He has an interest in family and emergency medicine.read more
Dr. Frank Wiehahn
MB, ChB, B Pharm, PG Dip CEM, FRNZCGP, FRNZCUC
Frank’s medical career expands more than 20 years. He has an interest in family and emergency medicine. Frank’s enjoyment for the outdoors is shared with his wife and children.
Our department meets NZ Urgent Care 2015 Standards and ACC benchmarks.
Our casting clinic provides timely and quality care to both enrolled and casual patients and is operated by our casting clinic nurses and Urgent Care doctors.
We are able to treat most types of minor fractures, however more serious fractures are referred to Hawkes Bay Hospital. X-rays are carried out in Radiology located next to the Urgent Care department. There is no charge for an ACC x-ray.
The Casting Clinic operates every Tuesday and Friday.
Appointments for the Casting Clinic are made through a referral from a GP or through Urgent Care.
Please ask us if you require your images to be seen by a specialist or health professional outside of Hastings Health Centre. We operate by an appointment system and have the flexibility to allow for urgent appointments.
- All patients referred by a doctor or a physiotherapist
- ACC related x-rays are free for New Zealand eligible patients; a surcharge applies to overseas visitors
- All non-ACC x-rays will be charged to the patient, so please be sure to ask about costs when making your appointment
- Patients requiring immigration x-rays are welcome
Opening hours: 8.30am to 5pm (closed for lunch 12.30pm to 1.30pm) Monday to Friday. Open on weekends and all public holidays (except Christmas Day) 12pm to 4pm. Located adjacent to Urgent Care.
Please call (06) 873 8507 to book an appointment.
Our great team at The Pharmacy is here for all your prescription and pharmacy needs. We work within Urgent Care’s opening hours, 8am to 8pm, seven days a week. We are here to help you and for The Hastings Health Centre’s enrolled patients, we’ll even pick up your prescription from your GP Suite and dispense it for you – all you need to do is pick it up when you are ready.
- Urgent Care
- Pharmacy Prescriptions
- Dispensing packs
- Emergency contraception service
- Blood sugar (diabetes) testing
- Advantage meter printouts using Accucheck Compass
- Hire services for crutches, nebulisers and blood pressure equipment
Opening hours: 8am to 8pm Monday to Sunday.
To make an appointment contact (06) 873 8585.