Your Comments are Important to us

Please use the submission form below to advise us of any suggestions, compliments, problems, or complaints that you may wish to express regarding our services here at The Hastings Health Centre.

NOTE: If contact details are provided, you will receive a written acknowledgement of your complaint within ten working days

If you have submitted a compliment – Thank you.

If you’re not satisfied, we need to know. All complaints will be dealt with as per the Code Of Health and Disability Services Consumers’ Rights, and it’s complaints procedure.

If you need support with your complaint please ring the free Health and Disability Consumer Advocate on 8351640 or 0800 555 050 or email

If you are still unhappy you can contact the Health and Disability Commissioner’s office on 0800 11 22 33 or complete the form on https://www.hdc.org.nz/making-a-complaint/ or post the completed form to PO Box 1791, Auckland